Frequently Asked Questions

Beech wood is used in our products.

Our production process is carried out by separating beech logs into paper (layers) and laminating them with high-frequency presses and special molds. This production method, called shaped plywood, offers much higher durability compared to traditional solid wood.

Since our products are shaped by molded production, size changes such as width and narrowing cannot be made. However, existing heights can be shortened to fit counters and tables.

Special production is only carried out for high quantity orders.

You can contact us for your special requests other than the standard color and upholstery options offered on our website and submit your request by sending a sample.

Yes, after the production process of your order is completed, you can pick it up from our factory or store as per your request.

In case of possible cargo damage, a new product is sent to prevent our customers from experiencing any grievances. If damage is detected, a new product will be delivered to you within the specified delivery time.

All our products are under a 2-year warranty. After the warranty period or in case of user-induced deformation, paid maintenance and support services are provided.

We do not have an unconditional return option. However, we aim to ensure that you make the right product choice by answering all your questions before ordering.

For any questions, comments or information, you can send an e-mail to info@lwb.com.tr or contact us at the following phone numbers:

📞 Factory: (0264) 211 07 45
📞 Sales: (0554) 343 51 97